As knowledge becomes commercialized remember experience is the best teacher, but wisdom welcomes a gift horse. USM is field-tested and supported by a non-profit foundation. My initial curiosity about USM was when I heard that it included a non-redundant process model with 5 processes and a simple set of 8 workflows that serve as templates …
While I’m looking forward to the USM Foundation class on the 30th and the FREE workshop on December 6th, (still some open seats!) this morning I just want to wish everyone a Happy Thanksgiving. I’ve never owned a dog, and Cavin (the dog in this picture) is my neighbor’s dog. I’ve been walking him twice …
Subscribe to the Rolling Uphill blog Enterprise documentation changes with people, process, and technology. This increases the complexity of administering documentation. USM provides a simple, standardized structure for administering complex organizational routines. The organizational resources (people, process, technology) are the ‘machinery’ of an enterprise, and only work optimally together if that machine is well oiled. …
With IT burn-out rampant, tracking work motivated by increases in productivity is not working. Making work visible forces either good or bad decision-making. Remember, happy employees are more productive.
If you hear people talking about the 10, 20 or 100+ processes in your organization, you’ve hit the slippery slope.
Well-defined services are key to value delivery. Services also need interoperability between ecosystem partners for consistent value delivery. The USM method delivers both.
Establishing zero trust and SBOM is about much more than improving practices for access and configuration management. It is likely to accelerate the drive to other changes such as continual deployment.
Setting and re-setting expectations is important and healthy.
People have their own perspectives and preferences, but when it comes to continual improvement the order of improvement matters.
Thursday, September 15th, 11AM EST ESM and the Big Re-Think: sustainable ESM with the USM Method