I took a look at the first 3 quarterly USM newsletters this morning, and we’re making slow and steady progress in the USA. When people see how they can simplify service management for the entire enterprise with 5 processes and 8 workflows, we raise more than a few eyebrows.
But since the USM method is supported by the non-profit SURVUZ Foundation, don’t expect any ‘big bang’ or spectacular go-to-market launches…we’re literally moving the service management mountain one rock at a time.

- About 50+ Rolling Uphill Blog Posts
- About 15 LinkedIn Articles
- 6 Webinars, 3 White Papers
- 12 videos, 6 Free USM Workshops
- itMSF USA Community of Interest
- Growing interest in Corp Workshops
The next Open USM Workshop is scheduled for Tuesday, June 6th at 3PM. REGISTER TODAY to ensure a seat!
If your organization would like a Corporate Workshop, schedule a free consultation to review the agenda, participants and scheduling.