the most important value stream is the customer journey value stream. And as that leads us to dive deep into the process river searching for ‘no-value-added activities’ we should be mindful about getting stuck in the ‘Muda ’ all over again.
the most important value stream is the customer journey value stream. And as that leads us to dive deep into the process river searching for ‘no-value-added activities’ we should be mindful about getting stuck in the ‘Muda ’ all over again.