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  • Mindful Monday: The USM Workshop

    Can’t help anticipating our monthly USM Workshop tomorrow, which is FULL. The schedule of FREE USM Workshops are listed below. Seating is limited to allow for interaction, so please book early! I’ll post some feedback from tomorrow later in the week.

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  • As knowledge becomes commercialized remember experience is the best teacher, but wisdom welcomes a gift horse. USM is field-tested and supported by a non-profit foundation. My initial curiosity about USM was when I heard that it included a non-redundant process model with 5 processes and a simple set of 8 workflows that serve as templates…

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  • While I’m looking forward to the USM Foundation class on the 30th and the FREE workshop on December 6th, (still some open seats!) this morning I just want to wish everyone a Happy Thanksgiving. I’ve never owned a dog, and Cavin (the dog in this picture) is my neighbor’s dog.  I’ve been walking him twice…

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  • Subscribe to the Rolling Uphill blog Enterprise documentation changes with people, process, and technology. This increases the complexity of administering documentation. USM provides a simple, standardized structure for administering complex organizational routines. The organizational resources (people, process, technology) are the ‘machinery’ of an enterprise, and only work optimally together if that machine is well oiled.…

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  • The steady sound of raking this weekend allowed me to think about why I’m evangelizing the USM method, and while it’s not really about money I am open to work. As a boomer I didn’t have much opportunity to practice mindfulness at work and I wish I did. Today companies are much more aware of…

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  • With IT burn-out rampant, tracking work motivated by increases in productivity is not working. Making work visible forces either good or bad decision-making. Remember, happy employees are more productive.

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  • If you hear people talking about the 10, 20 or 100+ processes in your organization, you’ve hit the slippery slope.

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  • Well-defined services are key to value delivery. Services also need interoperability between ecosystem partners for consistent value delivery. The USM method delivers both.

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  • Join us for Part 2 with the itSMF USA – Oct 27th at 3PM est

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  • New White Paper!

    Establishing zero trust and SBOM is about much more than improving practices for access and configuration management. It is likely to accelerate the drive to other changes such as continual deployment.

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