While I’m no longer a full-time employee with eG Innovations, I have had a two-decade relationship with the company and know them well. You won’t need me for technical support — eG has plenty of resources with much better technical skills than I — but I can offer some guidance to leadership on what it’s going to take to get the most out of an investment with eG Enterprise.

If you’re looking for a way to get past fragmented performance monitoring approaches of complex technical ecosystems, I can help develop a unified performance monitoring road map, leveraging eG Innovations.

These services can be combined with the USM method to provide a consistent approach to defining services and associated agreements, and with Conscious Change Leadership techniques to ensure everyone’s buy-in and support.

This provides a basis for effective targeting of end-to-end digital services and a road map to unified performance monitoring.