As promised, here's links to the content from this month's webinar. Any questions or comments should be provided as comments to this post.
To view a recording of this webcast, click here. A few thoughts follow, with links to material referenced in the presentation.
Introduction
The cloud frenzy reminded me of a White Paper I wrote almost 7 years ago, which talked about the service provider food chain. So I thought I'd revisit this food chain in light of the latest frenzy over cloud computing. Scary how fast 7 years can go...
The Service Provider Food Chain
A link to the original food chain White Paper is here. It referenced a Summit Strategies paper which I could no longer find (could it be 7 years ago?!). The article I found the ManagedOps table from was found here.
IaaS, SaaS, PaaS and Clouds
The diagram illustrating Iaas, SaaS and PaaS can be found from the ProductionScale blog here. The Berkely paper titled, Above the Clouds: A Berkeley View of Cloud Computing can be found here.
Cloud Application Service Targets
Information about targeting cloud services was found from a webinar hosted by Gomez, Savvis and Forrester. The Forrester information is contained in that webinar here. The diagram of the public/private cloud spectrum was from Thomas Bittman (Gartner) blog here. The information on public/private cloud growth was found on the 451 Group site here. The Forrester chart ilustrating Dev being ahead of Ops and the cloud management survey was found in the same webinar, here.
A Cloud Food Chain?
The article by Barry Lynn, chairman of 3Tera can be found at the vmblog here. Information about DevOps was found in several places; the Wisdom of Clouds blog here and the DevOps days here. The Monty Python video is here.
Collaborative Management
The EMA White Paper on Collaborative Monitoring can be found here. The post on Business Process Dependencies and Cloud Computing can be found here.
Final thoughts on DevOps...
This is as much a cultural movement as anything, and since ITSM adoption is about cultural change I say Viva DevOps!! Think about Barry Lynn's description of the encapsulation/abstraction curve, along with the reality that Cloud Computing is really an operations model...and of course Everything-as-a-Service (without well defined dmarcs or standards)....The Cloud Food Chain may be much more savage than the xSP Food Chain ever was!!!
Thanks for tuning in and feel free to comment.